Resine Application Engineer

Avcon Technics Pvt Ltd is engaged in Design, Engineering and Construction of Industrial Flooring, Rigid Pavements and Parking Area and number of Floor Products. Avcon is known as Solution Provider for Flooring Industry.

Avcon, over years has developed number of products for flooring through its internal R&D and all these products are appreciated and well accepted by Industry.

With number of quality projects executed over the years, Avcon has developed a niche clientele for its business.

POSITION : Resine Application Engineer

DEPARTMENT : Resine Department

REPORT TO : Manager Applications/HOD

TEAM STRENGTH : 1

LOCATION : PAN India

CTC : Depends on Experience

JOB DESCRIPTION

This Position plays a critical role in the technical sales process by providing expertise and support to customers. Working closely with both the sales team and the engineering team to understand customer requirements and develop tailored solutions. This role requires strong technical knowledge, excellent communication skills, and the ability to translate complex technical information into understandable terms for customers.

Roles & Responsibilities

Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs.
Conduct product demonstrations and provide technical training to customers and sales team members.
Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.
Conduct feasibility studies and perform technical analysis to evaluate the compatibility of products with customer requirements.
Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.
Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.
Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.
Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.
Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.
Act as a liaison between customers and the engineering team, providing input on product enhancements, customization requests, and bug reports.
Work closely with consultants, designers, specifiers to register ATPL as a supplier/applicator company.

Required Skills

Strong technical knowledge of resine products, including a deep understanding of resine products, systems, and applications.
Excellent communication and interpersonal skills to effectively convey complex technical information to both technical and non-technical stakeholders.
Problem-solving abilities and the capacity to think critically and analytically to identify and resolve technical issues.
Strong presentation skills to deliver product demonstrations and technical training to internal and external audiences.
Ability to multi-task and manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
Strong project management skills to oversee the implementation of technical solutions and ensure customer satisfaction.
Ability to work independently as well as in a team environment, fostering collaboration and knowledge sharing.

Required Qualification

Bachelor’s degree in Engineering or a related technical field.
At least 3 years of experience in a technical sales or applications engineering role within the relevant industry.
Proficiency in written and spoken English, with excellent communication skills.
Willingness to travel domestically as required.
Strong customer focus and a passion for delivering high-quality service and support.

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